Information we collect
We may collect information you provide, such as your name, phone number, email, delivery and billing addresses, order details and support messages. Payment credentials are handled by the applicable payment provider rather than stored as plain payment-card details by this storefront.
We may also receive technical and usage information such as device type, browser, IP address, referral page, pages viewed, cookie identifiers and approximate location derived from network information.
How we use information
- Process, deliver and support orders.
- Maintain carts, preferences and website functionality.
- Respond to product, delivery, refund and data requests.
- Prevent fraud, abuse and security incidents.
- Improve catalogue quality, website performance and service.
- Send marketing messages only where permitted, with an option to opt out.
- Meet legal, accounting and regulatory obligations.
Cookies and similar technology
Cookies and local storage may be used for essential features such as the shopping cart, checkout continuity, language choice, security and traffic measurement. Blocking essential storage may prevent parts of the website from working correctly.
When information is shared
We do not sell or rent personal information. Information may be shared with service providers that help operate the store, including commerce hosting, payment, delivery, communications, analytics and fraud-prevention providers. It may also be disclosed when required by law, to protect users and the service, or as part of a lawful business transfer.
Security and retention
We use reasonable technical and organisational safeguards appropriate to the information handled. No online service can guarantee absolute security. Information is retained only as long as needed for the purposes described here, including order support and legal, tax, accounting and fraud-prevention requirements.
Your choices and requests
You may ask to access, correct or delete personal information, or opt out of non-essential marketing. Some order and invoice records may need to be retained when required by law or for legitimate transaction records.
Contact and grievances
Send privacy or grievance requests to info@manaagrimart.com or call +91 74118 92221. We may ask for reasonable verification before acting on a request so that customer information is not disclosed to the wrong person.
Policy updates
This policy may be updated when our services, providers or applicable requirements change. The latest version and its update date will be published on this page.